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Hotel · Brussels · Brussels Region

New Hotel Charlemagne

A modern stay in Brussels' business district, with European institutions nearby and easy metro access.

  • Excellent location near EU institutions and metro
  • Quiet, soundproofed rooms for a restful night
  • 24-hour reception and express check-in/out
7.9 Very good 2182 reviews Booking.com 7.9 · 2182 reviews

About

New Hotel Charlemagne

New Hotel Charlemagne sits on Boulevard Charlemagne, right in the heart of Brussels' European Quarter. The area is home to EU offices, making it a practical choice for business travellers, while the city centre is a pleasant walk or short metro ride away. The hotel is cosy and straightforward, with a restaurant, a bar, and a luggage room.

Rooms are comfortable and quiet, with soundproofing, air conditioning, and tea and coffee facilities. Guests consistently praise the helpful reception team and the rich breakfast buffet. With 24-hour reception, express check-in/out, and free Wi-Fi throughout, this is a fuss-free option for exploring Brussels.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Top-rated location in Brussels — Guests consistently highlight the hotel's central position, close to the European Parliament, metro, and city sights. Walking into the centre is easy on a good day.
  • Quiet and comfortable rooms — Soundproofed rooms and a calm neighbourhood mean most guests sleep well without street noise. Several reviews specifically note the quiet.
  • Helpful and welcoming staff — The reception team earns repeated mentions for being helpful and pleasant, from check-in to local tips.
  • Rich breakfast with variety — The breakfast buffet is described as rich and varied, offering plenty of hot and cold choices to start the day.
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Worth weighing

4 to weigh
  • Dining could be improved — The rating for dining is the lowest of the four categories, suggesting breakfast or restaurant quality may not always meet expectations.
  • Rooms and cleanliness are average — While most find the hotel clean, the room rating is modest. A few reviews mention minor issues like shower head angle causing water to spray.
  • Not the cheapest option — Prices are on the higher side for the level of service and room quality, which may be a consideration for budget-conscious travellers.
  • Business district, not the historic core — The hotel sits in the EU quarter, which is convenient for work but farther from the Grand Place and main tourist sights than some might prefer.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double or Twin Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Standard Double or Twin Room

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub

Club Double Room Private Terrace

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Welcome drink
  • Room service

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor
  • Cots

Services

  • Housekeeping
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Leisure/TV room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 2182 reviews

Guest-rated 7.9/10 from 2,182 reviews

Booking.com · 7.9 · 2182 reviews
Rooms and cleanliness7.0
Location9.0
Dining6.0
Price and service8.0
7.9Verified guest

“The hotel was spotless and well looked after.”

7.9Verified guest

“Found it easily. The room was clean and quiet, the shower was hot, but the shower head angle sent water spraying onto the floor.”

7.9Verified guest

“The hotel was reasonably clean, with excellent service and a great location in the city centre. Breakfast was plentiful with a tasty variety of options.”

7.9Verified guest

“Good location and practical amenities, and the friendly staff made my stay pleasant. It's a short distance from key European offices, with Wi-Fi, 24-hour reception, and in-room breakfast adding to the comfort.”

7.9Verified guest

“Our room was lovely and the location was handy. Reception staff were very helpful, and while the hotel was in a quiet spot, the metro was close by. We also enjoyed a nice walk into town one day.”

7.9Verified guest

“We were upgraded at no extra cost, so it worked out to be a really good deal.”

04 — Location

Getting around Brussels

The property sits in Brussels.

European Quarter: You're in the heart of Brussels' EU district, surrounded by the European Parliament and Commission buildings. It's a professional, calm area with good transport links.

Getting Around: The nearest metro station is close by, making it easy to reach the city centre. Many guests also enjoy a pleasant walk into town on a nice day.

Local Attractions: The House of European History is about a kilometre away, and the Royal Museum of the Armed Forces and Military History is just over a kilometre. The Grand Place is further, but reachable by metro or on foot.

Boulevard Charlemagne 25-27, Brussels, Brussels Region, 1000, Belgium

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
68 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in runs from 15:00 until 23:59, and check-out is by 12:00. Express check-in and check-out are available.

Is parking available at the hotel?

Yes, parking is available on site. There is no mention of fees or reservation in the provided information.

Are pets allowed?

No, pets are not allowed at New Hotel Charlemagne.

Does the hotel offer airport transfer?

The amenities do not list an airport shuttle. However, the front desk can assist with car hire and tours, so you can arrange transport there.

Is breakfast included in the room rate?

The information provided does not specify whether breakfast is included. You can enjoy the breakfast buffet, but it's best to confirm with the hotel directly.

Does the hotel have air conditioning in the rooms?

Yes, some rooms include air conditioning, along with heating. This is noted in the room amenities for certain room types.

Nearby

Other top-rated stays in Brussels

Want a different style or budget? Here are more highly-rated options in the area.

8.1

Marivaux Hotel

Guest-rated 8.1/10 — among the top stays in Brussels.

Brussels

8.1

Gotha Aparthotel

Guest-rated 8.1/10 — among the top stays in Brussels.

Brussels

The bottom line

A reliable base in Brussels' European Quarter, especially for business travellers or anyone wanting a quiet, well-connected spot. The location wins praise, and the staff add a friendly touch, though dining and room polish are only average. For the price, it's a solid, no-fuss choice.

7.9For EU visitors and those who value quiet convenience over historic charm.

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